ACAP Members:
Elevate Your Plan Performance with Data
Health research + education add up to healthier people and bottom-line performance
The issues
Health plans are under constant pressure to perform at a higher level
- Keep patients enrolled
- Attract and retain new patients
- Keep providers improving their quality of care
- Improve plan and provider utilization
- Enhance the patient/member user experience
- Improve health equity in the community
This is where GreatBlue comes in
We partner with competitive middle market companies across the health spectrum, leveraging insights and education to help make their health plans work measurably better.
GreatBlue at a glance
- 25+ years of serving healthcare clients
- Multidisciplinary health-focused esearch & communications firm
- We turn data into actionable insights
- Full slate of research and digital communication capabilities
“The best practices of our industry include assessing member experience by using an external vendor to collect and analyze survey data about the services we provide. GreatBlue has the experience and resources to enable us to do that.”
The answer
What we do for safety net health plans
Health Research + Education = Optimized Plan & Provider Performance
Insight
GreatBlue research examines specific aspects of health plan and healthcare delivery performance – and delivers actionable insights.
Action
Targeted, timely digital communication programs tailored to specific audiences with actionable information.
Measurement
Data reveals measurable improvements in plan performance.
Our services: Insight & Action
Insight
- Care Satisfaction research
- Provider/Service utilization research
- SDOH & Plan access studies
- Non-emergency medical transportation surveys
- New Market assessments
- PCMH/PCMH+ CAHPS assessments
- Intensive Care Management research
- Health Risk/Equity studies
Action
- New patient enrollment campaigns
- Patient Journey Mapping
- Patient/Provider Engagement programs
- Digital Communication Programs
- Multilingual communications campaigns
- Thought leadership content
- Website Development
- Metric/KPI analysis
ACAP Members: Gain insights to healthcare performance and take action on them
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Michael Vigeant, CEO
In an industry facing constant change, Michael Vigeant has played a pivotal role in guiding healthcare organizations towards data-driven decision-making. With over 25 years of research experience, he has developed and designed critical research studies that empower his clients to communicate more effectively with patients, members, and strategic partners. One meeting with Michael will demonstrate the intensity, energy, and humanity he brings to his work.
Some of our clients
